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02-08-2007, 11:58 AM
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#1
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Senior Member
Join Date: Dec 2006
Location: MN
Posts: 223
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Forest River Contact Information
I checked on their website, but didn't see one listed...
Wanted to check on some 'replacement parts' after reading Added Cabinet Doors
__________________
'05 Rockwood ROO 25RS
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02-08-2007, 12:27 PM
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#2
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squire
Join Date: Feb 2007
Posts: 14
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Try 1-574-296-7700
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03-07-2007, 07:15 AM
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#3
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Junior Member
Join Date: Feb 2007
Posts: 1
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md 308,
I do not know where in MN you are, but I got my extra drawers from Shorewood RV center. They had a few TT and FW rolled during the tornados last summer. They had or have a bunch of drawers from these. They might match your TT. Give them a call - (800) 784-2505
Mike
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03-20-2007, 05:13 PM
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#4
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Senior Member
Join Date: Mar 2007
Location: Nova Scotia, Canada
Posts: 111
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Thought I would add a few more numbers (some of the names might have changed);
Forest River Inc.
www.forestriverinc.com
3010 College Ave.
PO Box 124
Goshen,IN
46527-0124
Tel: (574) 533-5934
Fax: (574) 533-6085
Product Mgr: Roy
Admin. Nancy Nigh(Asst)
(574) 389-3068
nnigh@forestriverinc.com
Warranty: Ron Summers
(574) 295-1791
rsummers@forestriverinc.com
Warranty: Walt Williamson
(574) 295-1791
wwilliamson@forestriverinc.com
Parts&Service: Randy Houser
rhouser@forestriverinc.com
Parts: Darrell Christenson
(574) 389-9305 <-- this number out of service 5/4/2011
Service: Chad Peters
(574) 389-3231
cpeters@forestriverinc.com
ddygulski@forestriverinc.com
Forest River Parts and Service 574-534-3167 & 574-537-1377. Numbers are from the 2004-5 Yellow Book for South Bend/Elkhart/Goshen Area.
574-533-5934 or 574-642-2640
Contacts at the time:
- Steve Byler Sales (x111)
- Mike Markum Ultralite Warranty (x115)
- Mike Yoder Service Manager (x108)
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03-24-2007, 05:23 PM
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#5
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Senior Member
Join Date: Mar 2007
Location: Nova Scotia, Canada
Posts: 111
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Thanks Guys!
Just purchased an 02 8284SS in like new condition and run across the numbers while doing some research on my Rockwood.
Great forum - lots of info!
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11-14-2007, 08:12 PM
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#6
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Junior Member
Join Date: Nov 2007
Posts: 16
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Almost ALL of the contact names have changed as well as the division numbers along with addresses. Please call 574-389-4600 and ask for the number to the division in which you seek. Wilcat, Salem, Sierra, Sandpiper, Wildwood owners especially should have theit SERIAL NUMBERS not VIN numbers ready when calling... you may be redirected to Colorado.
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01-23-2008, 09:20 AM
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#7
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Junior Member
Join Date: Jan 2008
Location: Pennsylvania
Posts: 8
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Forest River (Parts) Phone Number as of Jan 08
574-642-2640- ask for parts
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07-03-2008, 11:37 AM
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#8
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Junior Member
Join Date: Jun 2008
Location: Beaumont, Alberta
Posts: 6
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Here are some additional contacts at Forest River
Mike Burns
Forest River Inc.
Warranty - Retail Motorized
Phone - 574-206-7603
Fax - 574-206-2484
Email - mburns@forestriverinc.com
Nancy Nigh
Forest River, Inc.
55135 County Rd. 1
Elkhart, IN 46514
nnigh@forestriverinc.com
Ashley Evans
Forest River, Inc.
Warranty Coordinator/claims processor
Ph# 574-206-7610
Fax 574-206-2484
aevans@forestriverinc.com
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11-13-2008, 05:50 PM
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#9
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Junior Member
Join Date: Nov 2008
Posts: 2
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Hi Guys, trying to find a zx500 unit or a replacement. ward-kevin@sbcglobal.net
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11-13-2008, 09:53 PM
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#10
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Senior Member
Join Date: Jun 2008
Location: Chelsea, Alabama
Posts: 331
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04-17-2009, 05:59 PM
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#11
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Member
Join Date: Dec 2008
Location: NW Fla
Posts: 51
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Here's who I've been working with when I have questions, etc:
Jonathan A. Gust
Rockwood Signature Series Warranty Manager
Phone: 574-642-5166
Fax: 574-642-2633
jgust@forestriverinc.com
(Office hours: 7:30-4:00 EST)
__________________
Chuck (USAF Retired)
2009 Rockwood 8314SS
2006 Dodge Ram, 2500 4x4, 5.9
Days camped in 2009: 6
Days camped in 2010: 4
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07-31-2009, 06:17 AM
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#12
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SandPiper 345 QB
Join Date: Jul 2009
Location: Easton, MD
Posts: 24
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For Sandpiper call Chad Green 574-533-2165
__________________
2009 Sand Piper 345QB
2004 2500 Dodge quad cab
2 kids 2 dogs 1 wife
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11-28-2009, 09:05 AM
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#13
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Senior Member
Join Date: Oct 2009
Location: Ontario Canada
Posts: 180
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Service Desk
Are Matt Swihart and Mike Tribble still with FR ? Matt was excellent on service questions I had but has not recently replied to me emails. Just wondering. Mike I recall was in sales and seemed like a really nice guy
...Ron
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11-28-2009, 09:06 AM
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#14
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Senior Member
Join Date: Oct 2009
Location: Ontario Canada
Posts: 180
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Service Desk
Are Matt Swihart and Mike Tribble still with FR ? Matt was excellent on service questions I had but has not recently replied to my emails. Just wondering. Mike I recall was in sales and seemed like a really nice guy
...Ron
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11-28-2009, 11:27 AM
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#15
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Senior Member
Join Date: Apr 2008
Location: Long Island (Nassau County), NY
Posts: 4,352
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Yes, Matt is still with Forest River. He responded to an email I sent to him last Monday.
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11-28-2009, 05:41 PM
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#16
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Senior Member
Join Date: Oct 2009
Location: Pilot Mountain NC
Posts: 558
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Got this number from my brochure, 574.389.4600
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03-12-2010, 01:04 PM
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#17
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Junior Member
Join Date: Mar 2010
Posts: 4
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Forest River phone #
This is the warranty dept in Elkhart. Alana Duncan 574/206-7620. This gal is great. aduncan@forestriverinc.com. We bought a Platinum Cardinal at repo auction and she sent all of the manuals for it for $25.00 + shipping!
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06-14-2010, 08:19 AM
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#18
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Senior Member
Join Date: Apr 2010
Location: Suffolk, VA
Posts: 130
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Surveyor series & R-pod parts & service: 574-642-3119
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08-23-2010, 09:48 PM
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#19
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Moderator Emeritus
Join Date: May 2010
Location: Ontario, Canada
Posts: 800
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I got Rod Batts' number (574-206-7609) from somewhere on the 'net. I called him about my Rockwood issue. He directed me to call Greg Rollins Rockwood Warranty Manager. His number is 574-642-2640 X225.
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08-11-2012, 08:29 AM
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#20
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Member
Join Date: Nov 2011
Posts: 72
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Pat Stratton is the Wildwood warranty person I talked with. Had a roof leak on a 2011, it wasn't sealed properly. His number is 574 534 3167
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