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04-22-2013, 03:33 PM
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#1
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Junior Member
Join Date: Apr 2013
Posts: 6
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Our Wildcat Mess!
We purchased our new Wildcat 293REX from Byerly RV at the end of January 2013. This being our 3rd camper purchased in the past 10 years - we were so excited to move up to the 5th wheel. BUT, this camper has been nothing but a nightmare since we purchased it. We have had it back to the dealer two times already with another scheduled visit this week. The underpinning was completely falling off from beneath the camper, the dining/living room slides would not function, now the wardrobe slide motor is out and the slides leak, I’m not talking a small leak, I’m saying water is running down over top of my cabinets – to the point where the cabinet seams are splitting, the drawers are warped and my carpet is still wet! I’ve explained to the dealer that I want the cabinets and flooring replaced – all’s they can say is ‘we have to see what repairs the manufacturer approves’ -- well Forest River, here’s your heads up that a request is coming your way!
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04-22-2013, 04:19 PM
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#2
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Moderator Emeritus
Join Date: Sep 2007
Location: Ontario, Canada
Posts: 4,327
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Welcome to the forum and sorry to hear of your problems with your new Wildcat.
You should contact member 'Wildcat Chris' by private message. He is a Wildcat rep that participates on the forum. He can provide some assistance to correct your problems.
Dave
__________________
Nights camped in 2013 - 55, 2014 - 105, 2015 - 63
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04-22-2013, 04:53 PM
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#3
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Senior Member
Join Date: Jul 2007
Location: Jefferson County, MO
Posts: 5,452
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First off, welcome to the Forum. There are a lot of great folks here and a wealth of information too.
Yes, by all means contact Wildcat Chris on this forum by Private Message. Tell him of your woes and it will help to include the trailer's VIN number.
Keep in mind, while some of the members on this forum are employees of Forest River, this site has no affiliation with Forest River Inc.
__________________
Bob and Joyce
2013 CC Silverback 29RL
2010 Ford F250 XL Crew Cab 6.4 liter diesel
ATU Local 788
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04-22-2013, 06:52 PM
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#5
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MI Camperz
Join Date: Sep 2011
Location: michigan
Posts: 1,640
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Keep us posted on your progress, please.
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MI Camperz
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04-22-2013, 07:08 PM
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#6
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Senior Member
Join Date: Feb 2013
Location: Florida
Posts: 702
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wow ~ is there a lemon law in your state? just sayin'......
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04-22-2013, 09:25 PM
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#7
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Always Learning
Join Date: Nov 2011
Location: Four Corners, FL
Posts: 21,891
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Quote:
Originally Posted by clancythecamper
wow ~ is there a lemon law in your state? just sayin'......
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According to the Internet - the lemon laws don't apply to RVs. Don't know if it's true or not.
__________________
Officially a SOB with a 2022 Jayco Precept 36C
Checkout my site for RVing tips, tricks, and info | Was a Fulltime Family for 5 years, now we're part-timing on long trips
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04-22-2013, 09:32 PM
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#8
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Senior Member
Join Date: Feb 2012
Location: Wisconsin
Posts: 13,729
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Sorry to hear about the problems with your Wildcat. Hope you can get them resolved to your satisfaction.
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04-23-2013, 09:51 AM
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#9
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Newbie.
Join Date: Mar 2013
Location: Moncton, NB, Canada
Posts: 109
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Wow.
Very sorry to to hear about that terrible situation with your 344QB!!!
I sincerely hope it gets resolved and please keep us all posted as to the service results.
Also, I'm sure we would all appreciate an update of the cause as well.......something we could all look out for.
Take care, and good luck!
__________________
2013 344 QBOK
2011 F250 4x4 Supercrew Diesel
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04-23-2013, 09:56 AM
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#10
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Junior Member
Join Date: Apr 2013
Posts: 6
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I've sent a private message to Wildcat_Chris per several's suggestions and also received additional contact information, which I will be following up today  ! Thanks for all the support!
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04-23-2013, 10:08 AM
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#11
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Senior Member
Join Date: Jul 2012
Posts: 1,258
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Do you have any idea how the water is getting in?
If it continues, and the water gets into the floor, the whole camper could be ruined.
FR had better take good care of you, as this should never happen.
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04-23-2013, 10:08 AM
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#12
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Member
Join Date: Sep 2012
Location: Southeast Utah
Posts: 1,157
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I have discovered that most likely something was lost in translation to the higher ups of what the problems are. I would continue to talk to the folks at Forest River and be calm and state your dissatisfactions and explain why they bother you.
They will then be able to direct your dealer better as to the fixes and repairs can get underway and you will be back out on the road ASAP.
Hoping for a better outcome for you!
__________________
Shane & Antoinette
2012 Ford F-450 SuperDuty
2013 Crusader 355BHQ
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04-23-2013, 10:13 PM
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#13
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Member
Join Date: Jan 2012
Posts: 48
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I am extremely sorry to hear of your situation and hope for a quick resolve. Hopefully Beyerly (Laura/Tom) are taking care you and Rod will come through and make it right.
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04-23-2013, 10:36 PM
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#14
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PPST OGCDG
Join Date: Sep 2011
Location: Between I-95 & The Great Dismal Swamp
Posts: 2,163
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If You are a member of GOOD SAM contact their Action Line
__________________
Frank- VA {:-{)
2004 4x4 Ford 6.0 PS, SCC, SB
2005 Wildcat 29 RLBS
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04-25-2013, 09:36 AM
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#15
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Junior Member
Join Date: Apr 2013
Posts: 6
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Thanks so much for all the support and information, I've reached out to Forest River and have been directed to the appropriate person for my area, Rod Batts...Rod responded right away and had contacted my dealership directly to get the ball rolling! We've taken the RV into the dealership and am now just awaiting the call back on how they will proceed.
Keeping our fingers crossed!
Thank you Forest River for stepping up!
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04-25-2013, 10:06 AM
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#16
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MI Camperz
Join Date: Sep 2011
Location: michigan
Posts: 1,640
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My fingers are crossed too! Keep us posted!
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MI Camperz
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04-28-2013, 07:22 AM
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#17
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Junior Member
Join Date: Jul 2012
Posts: 5
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We to have had issues with our 344bh. We just got it back from the dealer last week and are waiting to test all the repairs out. It took some time but after contacting Rod Batts and Wildcat Chris, the help we were looking for came thru. All I need now is the free time to go and use the beautiful camper that we bought.
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04-28-2013, 07:29 AM
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#18
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Newbie.
Join Date: Mar 2013
Location: Moncton, NB, Canada
Posts: 109
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Congrats on the new 344 Qb!
Sorry about the problems.....makes us all more comfortable knowing that the boys at F. River took care of you!
Please if you don't mind me asking (I do this often since my 344 arrives Friday) , what types of issues were you having?
__________________
2013 344 QBOK
2011 F250 4x4 Supercrew Diesel
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04-29-2013, 08:37 PM
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#19
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Junior Member
Join Date: Jul 2012
Posts: 5
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We had the hot water heater issue. 2nd gen unit installed, waiting to test. Level-Up system kept blowing the 10 amp fuse that fed the main circuit board, lose wires, bad crimps, wired at end of load center so possible low voltage issue. Tech rewired seems to be ok. Step to master bed room was crooked. Bolt in wall in master bed room was striped out and sticking out of the wall, tech reinstalled in new location, Wiring in main power panel miss marked and wires installed in wrong circuits, corrected. There were some other small problems that weren't a big deal. Our big issue is that this unit should have never been shipped with out the quality control people doing there job. Wondering what has happened to TAKING PRIDE IN YOUR JOB NO MATTER HOW BIG OR SMALL IT IS. I do have to give props to Rod Batts for getting the repairs we needed handled. I would like to meet him in person and shake his hand for a job well done.
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05-13-2013, 07:53 AM
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#20
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Senior Member
Join Date: Dec 2012
Location: Michigan
Posts: 1,440
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Quote:
Originally Posted by huffy34
We had the hot water heater issue. TAKING PRIDE IN YOUR JOB NO MATTER HOW BIG OR SMALL IT IS. .
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we had our`s in for the hot water twice but I got on the phone with girard and fixed it myself.. as for taking pride I think the QC manger is always busy doing something else besides his job. we do like our unit but what left the factory is nothing but issues that I have to fix
__________________
2012 Wildcat 344QB
06 LBZ ,CC 4x
lots of mods
Superglide
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