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Old 11-02-2013, 07:54 PM   #1
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Join Date: Nov 2013
Posts: 7
Stairs gone bananas

Hi forum, the electric stairs on my 2012 Georgetown have gone bananas. when the stairs retract the electric motor wont stop. As it keeps turning, the gears make a loud solid sounding pop pop pop pop pop until i open the door again.

when we were on the road i had to shut the door and then jerk the power connector plug apart to get it to stop.

when i plug it in again and open the door it goes out fine.


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edit

i just read here
http://www.strombergcarlson.com/pdf/...epElectric.pdf

that the unit detects obstacles by high current so that if the battery is low it will not detect an obstacle. i wonder if that also applies to the retracting so that when it retracts to the stop then the current goes up and stops the motor when it it is working properly.

is my problem low batteries... going to get the volt meter...



i have read there are alot of problems with the controllers on these, but i didnt want to replace it until i know thats the problem.

how does the controller know the stairs are in? is there a limit switch on the stairs mechanism?

i also read that some other owners added a switch on the hot side of the power wires going to the stair unit. i guess i could rig that up and just use it to stop the stair where i want it, but i dont want to lower my resale.

thanks forum!
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Old 11-02-2013, 08:18 PM   #2
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Join Date: Jul 2010
Posts: 7,948
Call Forest River and email them Monday morning as all of our stems have been replaced with Kwikee steps even after warranty period.
Steven Stombaugh
Georgetown Service and Warranty
574-206-7611
574-206-2484 Fax
sstombaugh@forestriverinc.com
Ms April Conner – Office 574-206-7603
AConner@ForestRiverInc.com
Iggy is offline   Reply With Quote
Old 11-02-2013, 08:26 PM   #3
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Iggy, based on your job listed in your signature, you might be able to help me with a roof problem. my detailer just washed and waxed my rig, and he said the roof has a serious problem. he showed me where there are bubbles under the rubber all over the roof, and there are discollored areas too.

can you help?
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Old 11-02-2013, 08:55 PM   #4
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Join Date: Jul 2010
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Quote:
Originally Posted by fredbrussells View Post
Iggy, based on your job listed in your signature, you might be able to help me with a roof problem. my detailer just washed and waxed my rig, and he said the roof has a serious problem. he showed me where there are bubbles under the rubber all over the roof, and there are discollored areas too.

can you help?
I will send you a private message.
Iggy
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